From 2021 – 2025 the Supply Chain function of a large multinational FMCG business partnered with WildWorks to support its transformative journey.
Throughout this period, the function experienced extraordinary growth, expanding from a small team of five to a global community of more than 500 people, while simultaneously building the capabilities, systems and ways of working required for a world class supply chain organisation. The function also became increasingly connected across the wider global business. WildWorks supported this journey by helping the function shape its identity, build shared clarity and create the conditions for a cohesive, future‑ready organisation.
Over five years, Supply Chain became the ‘lighthouse’ for the wider Organisation, guiding it towards its 2030 Ambition for growth.
Key outcomes for the client included:
- Enactment of global Vision ‘Globalise, Standardise and Simplify’
- Continued delivery of key insights, forecasts and projections to enable informed decision making within the business
- Growth of team from 5 to >500 people
- Maturation of leadership across teams
- Creation of a Centre of Excellence (CoE) to ensure high and standardised business processes
- Creation of cross-functional global community including Finance, HR and other business partners
- Successful integration of Fulfillment business function
- Successful implementation of ‘One Supply Chain’ lens
- Cost-effectively connected global teams through hybrid (in person and virtual) Workshop
A series of Alignment and Engagement Workshop (both in-person and virtual) were designed and facilitated by WildWorks, with each year focusing on a different ‘theme’ that was pertinent to the organisations position and situation.
Concurrent to the Alignment and Engagement Workshops, WildWorks’ Managing Director and Founder, Michael Hall, supported key leaders across the function to develop tangible and intangible leadership skills, enabling more authentic leadership and identification of opportunities for themselves, their teams and the wider organisation. This additional leadership support also allowed WildWorks to provide organisational overview and insight across the organisation.
Year 1 (2021)
Align and engage senior supply chain leaders around best practices as the team grows in scope and size.
Year 2 (2022)
Align and engage the Global Leadership Team around a united Vision and engage the Supply Planning Team as the function continues to expand.
Year 3 (2023)
Build a globally connected ‘business community’ by bringing in partners from across the organisation such as Finance, Human Resources, Enterprise Information Management and Technology, and further embed the function’s Vision across key regions (North America, International and APAC).
Year 4 (2024)
Integrate the new business function of Fulfillment and embed a ‘One Team’ mentality.
Year 5 (2025)
Empower and elevate the next generation of leaders within the business.
Method
The delivery method for each Workshop was selected to align with the specific objectives and needs of the client.
In-person Workshops were facilitated across a diverse range of locations, including Madrid, Edinburgh, Chicago, Nashville and Ho Chi Minh City and typically spanned 1-2 days.
Virtual Workshops were delivered via Zoom / Teams enabling both regional (i.e. North America) and global (i.e. Europe, North America and APAC) participation. Workshops ranged from 90 minutes to 3 hours, providing a flexible yet focused format that accommodated time zones and operational demands.
Hybrid delivery allowed co-located teams to attend the Workshop in their local office while WildWorks facilitated remotely via Zoom and Microsoft Teams. This format was a cost-effective way to enable teams to leverage physical proximity while still engaging seamlessly with colleagues across regions.
Feedback
“WildWorks Team – you are exceptional – you created such an engaging atmosphere whilst addressing all the important issues.”
“I have been in so many meetings where we have agreed we need to help each other – but in this meeting it came so naturally … everyone had input and the process allowed us to contribute across the Team.”
“I continue to be really energised by the progress we made and how we grew as a Team, and I am excited to take the work forward and continue to develop as a Team.”
We’re here to help you
Want to learn more about our
‘Helping Business to Help Itself’
philosophy?
